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Practical tips for everyday pet wellbeing
Expert advice you can trust, without overwhelm
When Luna, a nine-year-old Golden Retriever, started slowing down on her morning walks, her family assumed she was just getting older. Three months later, she could barely climb into the car. What followed wasn’t a single appointment, it was a journey across three departments that, at Groomy, sit inside one villa.
The first 30 minutes consultation
Luna’s first stop was a Fear Free consultation with our medical team. We took a full history, ran a hands-on orthopedic assessment, and pulled up her vaccination and weight records, already linked to her profile from her previous grooming visits. What looked like “old age” turned out to be early-stage hip arthritis, and a slow weight creep over eighteen months had made it worse.
The plan wasn’t medication-first. It was a coordinated, written care plan covering three areas, and a single team handling all of them.
Day 7 diagnostics and a baseline
Luna came back for digital X-ray, a blood panel, and a body-condition score. In-house imaging meant the results were on the consultation screen by the time her owner finished a coffee in the waiting area. We confirmed bilateral hip arthritis, ruled out anything more serious, and set a target weight (she needed to drop 4 kg over four months).
Weeks 2 to 12 rehabilitation
This is the part most pet parents never see. Twice a week, Luna walked the hydrotherapy treadmill, with buoyancy taking weight off the joints she was protecting. Laser therapy followed each session to reduce inflammation, and her trainer paired short land-walks with confidence work so she didn’t start fearing movement.
Every fortnight, her medical record updated automatically. Her vet, her rehab therapist, and her groomer were all reading the same file.
The grooming visit that changed things
At Luna’s eight-week grooming session, which she’d had every six weeks for years, before Groomy, our groomer noticed a small lump on her hind leg that none of us had clocked in a clinical exam. Because grooming at Groomy ends with a skin and coat screening by our medical team, the lump was looked at the same morning. It was benign. But it could have been missed for months in a salon-only setting.
Month 4 the version of Luna we now recognise
Luna is back on her morning walks. She climbs into the car. She still gets joint support, monthly rehab maintenance, and a senior-specific food plan from our shop, all on auto-reorder. Her family didn’t have to manage four different providers, four different invoices, or four different versions of her story.
That’s what we mean when we say “one villa, one team, every stage of care”.
Names changed at the family’s request. Care plan summarised for length. If your dog or cat is slowing down and you’re not sure why,
Bbook a wellness consultation send us a WhatsApp message on +971 54 351 5454.
